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	<title>Infinity Technologies</title>
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	<link>http://infinitytechnologiesinc.com</link>
	<description>Networks :: Phone Systems :: IT Support</description>
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		<title>Avoiding Mobile Malware: Tips for Small Businesses</title>
		<link>http://infinitytechnologiesinc.com/avoiding-mobile-malware-tips-for-small-businesses/</link>
		<comments>http://infinitytechnologiesinc.com/avoiding-mobile-malware-tips-for-small-businesses/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 08:00:52 +0000</pubDate>
		<dc:creator>emarketing</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[malware]]></category>
		<category><![CDATA[managers]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[outsourcing]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[support]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=597</guid>
		<description><![CDATA[Mobile malware is an increasing threat for small businesses and can have a substantial impact on finances and operations.  To understand mobile malware we encourage you to read last week’s blog post on the topic.  The good news is there are some easy steps that will reduce your business’s exposure to mobile malware.  Here is [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">Mobile  malware is an increasing threat for small businesses and can have a  substantial impact on finances and operations.  To <a href="http://infinitytechnologiesinc.com/understanding-mobile-malware/">understand mobile  malware</a> we encourage you to read  last week’s blog post on the topic.  The good news is there are some  easy steps that will reduce your business’s exposure to mobile malware.   Here is a brief look at things business managers can do:</p>
<ul style="text-align: justify;">
<li>Review monthly mobile phone statements diligently, look for unauthorized subscription and usage fees</li>
<li>Invest in mobile security software</li>
<li>Partner with an <a href="../services-solutions/it-help/">IT support provider</a> that can monitor and protect your mobile devices</li>
<li>Disable Wi-Fi auto connect</li>
<li>Pay attention to device performance when accessing sensitive sites</li>
<li>Enable the 4-digit security pin on your mobile devices</li>
<li>Immediately report any lost or stolen devices</li>
<li>Report any suspicious activity to your mobile provider immediately</li>
</ul>
<p style="text-align: justify;">
<p>For more details on the tips above we recently wrote an article on this topic called “<a href="../resources/whitepapers/android-big-bullseye-mobile-malware/">Android, a Big Bull’s Eye for Mobile Malware</a>.”   If you have Android devices in your business, this is one article  you’ll want to read.  Remember to practice mobile security to reduce  business exposure to mobile malware.</p>
<p>To learn about how <a href="../services-solutions/network-and-user-security/">outsourcing IT security</a> can be cost effective and more secure for small businesses <a href="../about/contact-us/">contact us</a> today for more information about our <a href="../services-solutions/it-help/">FrontLine Support Plans</a>.</p>
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		<item>
		<title>Understanding Mobile Malware</title>
		<link>http://infinitytechnologiesinc.com/understanding-mobile-malware/</link>
		<comments>http://infinitytechnologiesinc.com/understanding-mobile-malware/#comments</comments>
		<pubDate>Thu, 12 Jan 2012 08:00:05 +0000</pubDate>
		<dc:creator>emarketing</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[attacks]]></category>
		<category><![CDATA[business data]]></category>
		<category><![CDATA[cybercriminals]]></category>
		<category><![CDATA[droiddeluxe]]></category>
		<category><![CDATA[hipposms]]></category>
		<category><![CDATA[malware]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[nickispy]]></category>
		<category><![CDATA[pjapp]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[smartphones]]></category>
		<category><![CDATA[sms]]></category>
		<category><![CDATA[spyware]]></category>
		<category><![CDATA[virus]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=595</guid>
		<description><![CDATA[Last month we warned Android device users to beware of malware attacks, this month we will help you understand what mobile malware is. Mobile malware can take on many forms so it is important for small businesses to understand what impact they can have on operations and costs. Very similar to traditional PC virus and [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;">Last month we warned<a href="../android-device-users-beware-of-malware/"> Android device users </a>to beware of malware attacks, this month we  will help you understand what mobile malware is. Mobile malware can  take on many forms so it is important for small businesses to understand  what impact they can have on operations and costs.</p>
<p>Very  similar to traditional PC virus and spyware infections the goal for the  attacker is to gain access.  In this case to a smartphone device in  order to either collect data for later use or to gain control of the  device.  Either of these could result in exposure of sensitive business  data.</p>
<p>Typical  mobile malware attacks affecting Android systems include HippoSMS,  PJApp, NickiSpy and DroidDeluxe.  These attacks can range from  collecting sensitive information to signing victims up for premium SMS  paid subscription services.  These attacks can even be concealed from  the victim until they get an unusually large bill at the end of the  month!</p>
<p>For  businesses the risk runs even higher when attackers can access  proprietary company information stored in email on an employee’s  smartphone.</p>
<p>To learn more about how these android malware attacks work review our article  “<a href="../resources/whitepapers/android-big-bullseye-mobile-malware/">Android, a Big Bull’s Eye for Mobile Malware</a>.”   Also check back next week for a post on how business managers can  reduce their risk of being victims of andriod malware attacks.</p>
<p>For more information about how to <a href="../services-solutions/network-and-user-security/">secure your sensitive business</a> data, <a href="../about/contact-us/">contact us</a> and ask about our free <a href="../services-solutions/technology-audit/">Business Technology Assessment.</a></p>
]]></content:encoded>
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		<item>
		<title>Easy Ways A Small Business Can Protect Itself From A Cyberattack</title>
		<link>http://infinitytechnologiesinc.com/558/</link>
		<comments>http://infinitytechnologiesinc.com/558/#comments</comments>
		<pubDate>Thu, 29 Dec 2011 08:00:05 +0000</pubDate>
		<dc:creator>emarketing</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[anti-virus]]></category>
		<category><![CDATA[cybersecurity]]></category>
		<category><![CDATA[Dr. Eric Cole]]></category>
		<category><![CDATA[internet policy]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[wireless lan]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=558</guid>
		<description><![CDATA[Just read a great blog post by Dr. Eric Cole, covering a few easy ways a small business can protect itself from a cyberattack. Here&#8217;s a quick recap of some easy prevention measures any small business can do. Have an Internet Policy in Place Establish and enforce security guidelines for your staff.  Passwords, internet downloads, [...]]]></description>
			<content:encoded><![CDATA[<p>Just read a <a href="http://drericcole.blogspot.com/2011/09/tips-for-small-businesses-from-cyber.html" target="_blank">great blog post by Dr. Eric Cole</a>, covering a few easy ways a small business can protect itself from a cyberattack.</p>
<p>Here&#8217;s a quick recap of some easy prevention measures any small business can do.</p>
<h3>Have an Internet Policy in Place</h3>
<p>Establish and enforce security guidelines for your staff.  Passwords, internet downloads, and how to identify phishing scams should all be covered.</p>
<h3>Update Your Anti-Virus Software and Definitions</h3>
<p>Do a quick check to insure you&#8217;re not only using the latest AV definitions, but the best and most up-to-date AV software you can afford.</p>
<h3>Make Sure Your Wireless LAN is Secure</h3>
<p>This is very important and relatively easy to do.  Limiting access by having strong encryption, password policies, and a virtual private  network can go along way to keeping your data safe.</p>
]]></content:encoded>
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		<title>Android Device Users: Beware of Malware</title>
		<link>http://infinitytechnologiesinc.com/android-device-users-beware-of-malware/</link>
		<comments>http://infinitytechnologiesinc.com/android-device-users-beware-of-malware/#comments</comments>
		<pubDate>Thu, 22 Dec 2011 08:00:31 +0000</pubDate>
		<dc:creator>emarketing</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[blackberry]]></category>
		<category><![CDATA[cybercriminals]]></category>
		<category><![CDATA[malware]]></category>
		<category><![CDATA[McAfee Labs]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[smartphones]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=565</guid>
		<description><![CDATA[According to a recent report by McAfee Labs, Android smartphone users are now the sole target of mobile malware writers.  While there are still many threats for every smartphone type, all new development activity for the 3rd Quarter was squarely focused on the Android platform. Don&#8217;t take this to mean that you should dump all [...]]]></description>
			<content:encoded><![CDATA[<p id="internal-source-marker_0.16675653851957162" dir="ltr">According to a <a href="http://www.mcafee.com/us/resources/reports/rp-quarterly-threat-q3-2011.pdf">recent report by McAfee Labs</a>,  Android smartphone users are now the sole target of mobile malware  writers.  While there  are still many threats for every smartphone type, all new development activity for the 3rd Quarter was squarely focused on the Android platform.</p>
<p dir="ltr">Don&#8217;t take this to mean that you should dump all your Android phones and go buy Blackberries.  Just keep in mind that the explosive growth of devices running Android makes it an extremely attractive target.</p>
<p dir="ltr">We recently wrote an article on this topic called &#8220;<a href="http://infinitytechnologiesinc.com/resources/whitepapers/android-big-bullseye-mobile-malware/">Android, a Big Bull&#8217;s Eye for Mobile Malware</a>.&#8221;  If you have Android devices in your business, this is one article you&#8217;ll want to read.</p>
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		<title>Infinity Technologies&#8217; Top 5 Free Android Apps to Get You Going in the New Year</title>
		<link>http://infinitytechnologiesinc.com/infinity-technologies-top-5-free-android-apps-to-get-you-going-in-the-new-year/</link>
		<comments>http://infinitytechnologiesinc.com/infinity-technologies-top-5-free-android-apps-to-get-you-going-in-the-new-year/#comments</comments>
		<pubDate>Thu, 15 Dec 2011 14:41:00 +0000</pubDate>
		<dc:creator>webmin</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[free apps]]></category>
		<category><![CDATA[holidays]]></category>
		<category><![CDATA[new years]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=576</guid>
		<description><![CDATA[Many of you probably have an android smartphone by now and even more of you are likely going to purchase them this season or receive one as a gift. We are big android fans at Infinity so we figured we&#8217;d give you our top 5 free android apps for you to try out this season! [...]]]></description>
			<content:encoded><![CDATA[<h3>Many of you probably have an android smartphone by now and even more of you are likely going to purchase them this season or receive one as a gift. We are big android fans at Infinity so we figured we&#8217;d give you our top 5 free android apps for you to try out this season!</h3>
<h2><a href="https://market.android.com/details?id=je.fit&amp;feature=search_result#?t=W251bGwsMSwxLDEsImplLmZpdCJd" target="_blank">5 – Jefit</a></h2>
<p><a href="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/jefit.jpg" rel="lightbox[576]"><img class="size-medium wp-image-577 alignleft" title="jefit" src="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/jefit-179x300.jpg" alt="" width="179" height="300" /></a></p>
<p>Jefit is essential for bodybuilding and fitness enthusiasts alike and the best way to keep track of your workout data without the use of a paper and pad. Keep track of workout routines and connect with other folks who share your fitness goals. Perfect for that new year’s resolution.</p>
<h2><a href="https://market.android.com/details?id=com.google.android.apps.currents&amp;feature=apps_topselling_free#?t=W251bGwsMSwxLG51bGwsImNvbS5nb29nbGUuYW5kcm9pZC5hcHBzLmN1cnJlbnRzIl0." target="_blank">4- Google Currents</a></h2>
<p><a href="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/currents.jpg" rel="lightbox[576]"><img class="alignleft size-medium wp-image-578" title="currents" src="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/currents-187x300.jpg" alt="" width="187" height="300" /></a></p>
<p>Google Currents &#8211; free &amp; fast magazine-like editions for your tablet &amp; phone.</p>
<p>Google Currents delivers beautiful magazine-like editions to your tablet and smartphone for high speed offline reading. Works great for catching up on your favorite blogs/new sites while on the go. Think of it like an RSS feed, but much more elegant.</p>
<h2><a href="https://market.android.com/details?id=com.devuni.flashlight&amp;feature=apps_topselling_free" target="_blank">3 Tiny Flashlight </a></h2>
<p><a href="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/unnamed.jpg" rel="lightbox[576]"><img class="alignleft size-medium wp-image-579" title="unnamed" src="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/unnamed-200x300.jpg" alt="" width="200" height="300" /></a></p>
<p>If you have an android smartphone with a camera flash, this app utilizes it as an LED flashlight that works great. Might be handy if we have a nasty winter and lose power.</p>
<h2><a href="https://market.android.com/details?id=com.google.android.music&amp;feature=search_result#?t=W251bGwsMSwxLDEsImNvbS5nb29nbGUuYW5kcm9pZC5tdXNpYyJd" target="_blank">2- Google Music</a></h2>
<p><a href="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/unnamed-1.jpg" rel="lightbox[576]"><img class="alignleft size-medium wp-image-580" title="unnamed (1)" src="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/unnamed-1-168x300.jpg" alt="" width="168" height="300" /></a></p>
<p>Upload your entire music collection to google for free. Then use the google music web app or android app to listen to all your music wherever you are… all without the hassle of having to plug your device up to your PC to “sync” your music. Also includes a free song for download every day.</p>
<h2><a href=" https://market.android.com/details?id=com.google.android.apps.maps&amp;feature=apps_topselling_free#?t=W251bGwsMSwxLG51bGwsImNvbS5nb29nbGUuYW5kcm9pZC5hcHBzLm1hcHMiXQ.." target="_blank">1- Google Maps </a></h2>
<p><a href="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/unnamed-2.jpg" rel="lightbox[576]"><img class="alignleft size-medium wp-image-581" title="unnamed (2)" src="http://infinitytechnologiesinc.com/wp-content/uploads/2011/12/unnamed-2-179x300.jpg" alt="" width="179" height="300" /></a></p>
<p>Makes your gps a thing of the past. Provides directions for driving, mass transit, and walking to any destination on the planet. Also gives you access to google places which is great if you’re looking for a new restaurant, venue, or attraction in a new area or you want to discover places in your own back yard.</p>
<h3>We certainly hope you enjoy these apps on your device and have a safe and happy holiday season!</h3>
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		<title>Technorati Claim Code</title>
		<link>http://infinitytechnologiesinc.com/technorati-claim-code/</link>
		<comments>http://infinitytechnologiesinc.com/technorati-claim-code/#comments</comments>
		<pubDate>Wed, 14 Dec 2011 13:58:38 +0000</pubDate>
		<dc:creator>emarketing</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=561</guid>
		<description><![CDATA[YHAVHX8N7472]]></description>
			<content:encoded><![CDATA[<p>YHAVHX8N7472</p>
]]></content:encoded>
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		<title>Cyber-crime Can Cripple a Small Business</title>
		<link>http://infinitytechnologiesinc.com/cyber-crime-can-cripple-a-small-business/</link>
		<comments>http://infinitytechnologiesinc.com/cyber-crime-can-cripple-a-small-business/#comments</comments>
		<pubDate>Thu, 08 Dec 2011 08:00:27 +0000</pubDate>
		<dc:creator>emarketing</dc:creator>
				<category><![CDATA[Security]]></category>
		<category><![CDATA[cybercrime]]></category>
		<category><![CDATA[identity theft]]></category>
		<category><![CDATA[launching sites]]></category>
		<category><![CDATA[network security]]></category>
		<category><![CDATA[privacy threats]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=554</guid>
		<description><![CDATA[Cyber-criminals, along with their tools and methods, have drastically evolved. Even novice users are now capable of breaking through data security walls.  Cyber criminals now range from the “bad guys” who are simply computer geeks having fun, to the high-tech criminals who steal critical private information across the globe. This evolution could be crippling for [...]]]></description>
			<content:encoded><![CDATA[<p id="internal-source-marker_0.20424886880178628" dir="ltr">Cyber-criminals, along with their tools and methods, have drastically  evolved. Even novice users are now capable of breaking through data  security walls.  Cyber criminals now range from the “bad guys” who are  simply computer geeks having fun, to the high-tech criminals who steal  critical private information across the globe.</p>
<p dir="ltr">This  evolution could be crippling for small firms as cyber criminals are  always coming up with new ways to attack businesses.  In addition, as  more small businesses realize the promotional power of the Internet and  the productivity benefits of mobile technology, the breadth and  techniques of online security threats are also increasing.</p>
<p dir="ltr">Small  businesses have become quite attractive to cyber-criminals. They often  have valuable data but with lesser security defenses than larger  enterprises. This lack of security can create a safe environment in  which to conceal “launching sites” from which they can perpetrate more  severe criminal activities.  It makes the small business a sweet target  for cyber-criminals.</p>
<p dir="ltr">Small  businesses should be very concerned when it comes to their network  security. Many small businesses are still performing critical operations  on old, slow, and insecure computer systems. These have become very  susceptible to a wide array of security and privacy threats, including  information leaks and identity theft.  If you are one of these small  firms, you should take steps to protect yourself and your business.</p>
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		<item>
		<title>Keeping Your Small Business Safe from Cybercriminals</title>
		<link>http://infinitytechnologiesinc.com/keeping-your-small-business-safe-from-cybercriminals/</link>
		<comments>http://infinitytechnologiesinc.com/keeping-your-small-business-safe-from-cybercriminals/#comments</comments>
		<pubDate>Thu, 01 Dec 2011 09:00:31 +0000</pubDate>
		<dc:creator>emarketing</dc:creator>
				<category><![CDATA[Security]]></category>
		<category><![CDATA[backup]]></category>
		<category><![CDATA[cybersecurity]]></category>
		<category><![CDATA[data loss]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=540</guid>
		<description><![CDATA[As a small business owner, do you believe that your company is safe from viruses, hackers, malware and cybersecurity breaches?  If so, you’re not alone.  However, this could be far from the truth. You shouldn’t assume that a security threat won’t happen to your small business before you know the real odds. Anyone who is [...]]]></description>
			<content:encoded><![CDATA[<p id="internal-source-marker_0.36434452268476825" dir="ltr">As  a small business owner, do you believe that your company is safe from  viruses, hackers, malware and cybersecurity breaches?  If so, you’re not  alone.  However, this could be far from the truth. You shouldn’t assume  that a security threat won’t happen to your small business before you  know the real odds. Anyone who is connected to the Internet is  susceptible.</p>
<p dir="ltr">Security  threats can seriously affect your business’s continuity.  Based on a  report from Strategic Research Corporation, 70 percent of small firms  that experience a major data loss go out of business within a year.</p>
<p dir="ltr">In  a related survey of small firms, by Insight UK, 37 percent of  respondents admitted that they only back up their most important files  less than once per month. One out of 10 of the respondents claimed that  they don’t have any backup files at all.</p>
<p dir="ltr">Recent  reports show that small businesses have little knowledge of the impact  of these very real threats. Cybersecurity is a serious issue and small  businesses need to manage against the exposure of their information  security.  Some measures can be easily taken, such as increasing browser  and operating system security levels.</p>
<p dir="ltr">Lack  of proficiency in protecting their network and the small firm owner’s  false sense of security are perhaps the biggest threat for small  business networks.</p>
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		<title>5 keys to EMR usability</title>
		<link>http://infinitytechnologiesinc.com/507/</link>
		<comments>http://infinitytechnologiesinc.com/507/#comments</comments>
		<pubDate>Wed, 07 Sep 2011 11:01:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[EMR]]></category>

		<guid isPermaLink="false">http://infinitytechnologiesinc.com/?p=507</guid>
		<description><![CDATA[Healthcare IT News has a great breakdown on the 5 keys to EMR usability. So what determines if an EMR is usable? Better yet, how can prospective users ensure a system won’t result in headaches over lost productivity? According to Nelson, the first step is to recognize no system is perfect. One thing is for [...]]]></description>
			<content:encoded><![CDATA[<p>Healthcare IT News has a great breakdown on the 5 keys to EMR usability.</p>
<blockquote><p>So what determines if an EMR is usable? Better yet, how can prospective users ensure a system won’t result in headaches over lost productivity? According to Nelson, the first step is to recognize no system is perfect.</p>
<p>One thing is for certain when it comes to EMRs and their usability: it’s an evolution that’s essentially controlled by the user. “EMR usability must evolve similarly in that as we try to use it within our day, we can see where improvements can be made,” said Nelson.</p></blockquote>
<p><a href="http://www.healthcareitnews.com/news/5-keys-emr-usability?page=0,1&amp;topic=08">http://www.healthcareitnews.com/news/5-keys-emr-usability?page=0,1&amp;topic=08</a></p>
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		<title>Quickly Add Screenshots in an Outlook Email</title>
		<link>http://infinitytechnologiesinc.com/quickly-add-screenshots-in-an-outlook-email/</link>
		<comments>http://infinitytechnologiesinc.com/quickly-add-screenshots-in-an-outlook-email/#comments</comments>
		<pubDate>Wed, 24 Aug 2011 17:51:00 +0000</pubDate>
		<dc:creator>webmin</dc:creator>
				<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[fredericksburg]]></category>
		<category><![CDATA[microsoft]]></category>
		<category><![CDATA[MSP]]></category>
		<category><![CDATA[outlook]]></category>

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		<description><![CDATA[Outlook 2010 has a rather nifty feature that most folks don&#8217;t know about.  You can attach a screenshot of any of your open applications to the email. Why would this be handy you ask?  Well if you&#8217;re trying to convey a software issue to your IT company via email you can use this feature to [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://infinitytechnologiesinc.com/wp-content/uploads/2011/08/outlook_screenshot.png" rel="lightbox[501]"><img class="aligncenter size-full wp-image-502" title="outlook_screenshot" src="http://infinitytechnologiesinc.com/wp-content/uploads/2011/08/outlook_screenshot.png" alt="" width="604" height="225" /></a></p>
<p style="text-align: center;">
<p>Outlook 2010 has a rather nifty feature that most folks don&#8217;t know about.  You can attach a screenshot of any of your open applications to the email. Why would this be handy you ask?  Well if you&#8217;re trying to convey a software issue to your IT company <img src='http://infinitytechnologiesinc.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />  via email you can use this feature to take a picture of the issue and send it on. This can be most helpful in the early stages of troubleshooting</p>
<p>So I&#8217;m sure you&#8217;re next question is &#8220;ok great, how do I do this?&#8221;.  See the tutorial below</p>
<ul>
<li>Create a new email message and click in the body of the message.</li>
<li>Under the Insert tab, click Screenshot. Depending on your ribbon menu setup, this might be a tiny icon—specifically, a little camera icon with a dotted rectangle.</li>
<li>From the Screenshot dropdown, click on one of the available windows to insert it. If you don&#8217;t see a window you want to insert, make sure the program isn&#8217;t minimized to the taskbar.</li>
<li>Alternatively, if you want just a portion of the screen, click on the Screen Clipping button at the bottom of the Screenshot dropdown. This will bring up a crosshair cursor for you to drag around the area of the screen you want to select.</li>
</ul>
<p>Its that simple, your screenshot is now attached to the email. Now send it to your IT company so they can get to work fixing it!</p>
<p>[via <a href="http://www.bnet.com/blog/businesstips/outlook-tip-quickly-add-screenshots-to-an-email/11977">BNET</a>,<a href="http://lifehacker.com/5833915/quickly-add-screenshots-in-an-outlook-email" target="_blank"> lifehacker]</a></p>
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